Services
Social Media Management
A planned presence that supports the sales conversation, not a calendar filled to stay busy.
The business problem
Posting frequently is not a strategy. When social runs separately from advertising and from the sales team, it produces activity that nobody can connect to a booking, and enquiries arriving in comments and direct messages get answered late or not at all.
What Digital Momentum Does
We plan content against a small number of things the business needs people to understand and believe, publish on a rhythm the team can sustain, and keep organic and paid drawing from one asset library. Response handling is defined so enquiries reach a person, in the language the customer wrote in.
What is included
- Channel strategy across Facebook, Instagram, TikTok, LINE and YouTube
- Monthly content planning and publishing calendar
- Post design, caption writing and short-form editing
- Bilingual publishing for Thai and international audiences
- Comment, message and review response guidelines
- Coordination between organic content and paid campaigns
- Community and reputation monitoring
- Monthly performance summary in business language
Questions
Common questions
What businesses usually want to know before committing to this part of the work.
Which social platforms does Digital Momentum manage?
Digital Momentum manages the platforms where a business actually has an audience, which in Phuket usually means Facebook, Instagram, TikTok and LINE. A channel is only taken on when there is a reason for it to exist, because an account posting to nobody costs the same to run as one that works.
Does Digital Momentum handle enquiries that arrive through social media and LINE?
Enquiry handling is structured so that messages arriving through LINE, Facebook and Instagram reach a person and are logged like any other lead, instead of sitting unanswered in an inbox nobody owns. Who replies, and how quickly, is agreed as part of the scope, because in clinics and hospitality the follow-up rate is usually a bigger lever than the ad budget.
Is social media management the same as running ads?
No. Social media management builds and holds an audience over time; paid advertising buys reach against a target now. Digital Momentum runs the two from one content library and one measurement plan, so the content that earns attention organically is also the content tested in paid campaigns, and neither is briefed in isolation.
Ready to build a stronger growth system?
Tell us where your business is today and what you want to achieve. We will review the opportunity and recommend the right next step.