Services
Social Media Management
A planned presence that supports the sales conversation, not a calendar filled to stay busy.
The business problem
Posting frequently is not a strategy. When social runs separately from advertising and from the sales team, it produces activity that nobody can connect to a booking, and enquiries arriving in comments and direct messages get answered late or not at all.
What Digital Momentum Does
We plan content against a small number of things the business needs people to understand and believe, publish on a rhythm the team can sustain, and keep organic and paid drawing from one asset library. Response handling is defined so enquiries reach a person, in the language the customer wrote in.
We account for LINE alongside social messaging and website enquiries when planning how leads move from first contact to a real sales conversation. For the Phuket businesses we work with, that usually means producing content for the platforms their own audience already uses, in Thai and English where both matter, and treating message handling as part of the agreed scope rather than something the front desk absorbs between guests.
What is included
- Channel strategy across Facebook, Instagram, TikTok, LINE and YouTube
- Monthly content planning and publishing calendar
- Post design, caption writing and short-form editing
- Bilingual publishing for Thai and international audiences
- Comment, message and review response guidelines
- Coordination between organic content and paid campaigns
- Community and reputation monitoring
- Monthly performance summary in business language
Questions
Common questions
What businesses usually want to know before committing to this part of the work.
Ready to Get More Customers?
Tell us about your business and we will show you where the opportunity is.